Terms & Conditions

These terms and conditions form the conditions on which you can visit our website. Please read them carefully as they contain pertinent information.

General Terms & Conditions

By using this website you agree to the terms and conditions as set out below.

This site is owned and operated by Orocco LTD of 750 Old Dalkeith Road, Edinburgh, EH22 1RS. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at info@orocco.co.uk or 0131 661 7979.

  1. Ownership of rights

All rights, including copyright, in this website are owned by or licensed to Orocco Ltd. Use of this website and/or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our express permission. You may not edit, distribute or repost anything on this website for any purpose.

  1. Accuracy of content

We have taken due care in the collation of the content of this website, to ensure that costs quoted are correct and accurate at the time of publishing and that all services have been described accurately.

  1. Damage to your computer

We try to ensure that this website is free from viruses. We cannot guarantee, however, that your use of this website or any websites accessible through it will not cause damage to your computer or handheld device. It is your responsibility to ensure that the right equipment and software is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment because of using this website.

  1. Availability

The services will be provided within an agreed timescale with the exception of during circumstances out with Orocco Ltd’s control, the details of which will be communicated with You, the customer.

  1. Price

The prices payable for services that you order are as set out on our website or agreed via email or agreed via telephone or agreed via a formal quotation document. All prices are inclusive of VAT at the current rate and are accurate at the time of entering information.

  1. Payment terms

We will take payment upon completion of the agreed service(s). We accept no liability if our services are delayed because you did not give us the correct details. If it is not possible to obtain full payment for the services from you, then we can refuse to complete your order and/or suspend any further services. This does not affect any statutory rights.

  1. If you have a problem with our services:

7.1 If you have any questions or complaints about the services please contact us. You can do so at Orocco LTD of 750 Old Dalkeith Road, Edinburgh, EH22 1RS. 0131 661 7979

7.2 We are under a legal duty to supply services that are in conformity with this contract and in adherance with The Consumer Rights Act 2015 (the Act).

  1. Liability

8.1 We are only responsible for losses that are a natural, predictable consequence of our breach of these terms and conditions. We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control.

8.2 Furthermore, accept no liability for any losses related to any business of yours including but not limited to: lost data, lost profits, lost revenues or business interruption.

8.3 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

  1. Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Orocco LTD of 750 Old Dalkeith Road, Edinburgh, EH22 1RS.

  1. Changes to legal notices

We reserve the right to change these terms and conditions.

  1. Law, jurisdiction and language

This website, any content contained therein, and any contract brought into being as a result of usage of this website are governed by and construed in accordance with Scottish Law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of Scotland. All contracts are concluded in English.

  1. Invalidity

If any part of these terms and conditions are unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

  1. Privacy

You acknowledge and agree to be bound by the terms of our privacy policy.

  1. Third party rights

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.

  1. Other important terms

Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may submit the dispute for online resolution to the European Commission Online Dispute Resolution platform.